Hello, I have the same problem with mine (HP 7510). I was able to salvage some internals for future project use at least (the WiFi module and card reader) to prevent a bit of e-waste but the majority is plastic crap not worth saving. Printer manufacturers can build these printers at a loss with the cheapest components possible and make all their money back by selling ink at hugely inflated prices. As someone mentioned in another fork it's the Gillette model. It's so wasteful to have to throw away printers that can't seem to last beyond a few years without something breaking due to their extremely cheap plastic internals. I absolutely hate how disposable these inkjet printers are. My last HP laser was basically indestructible and I'm hoping that this one will be more durable in the long run as laser printers are more "professional". As I needed a working printer I just decided to purchase an HP AIO laser printer as a replacement. Unfortunately I got very sick and was unable to spend any time to investigate this further. Long term, HP is not the tech firm it used to be and buyers need to move on. I am pledged that next time - too soon, I am sure - I'll will not buy HP and I will buy printer with parts designed to last and made available for vendor or at home repair. Can we shame them into growing up and making sense? I doubt it. It's deliberate and the choice is for the consumer. The proliferation of models by HP which basically are unchanged in function is part of that marketing plan. There does not seem to be consumer panels/survey on longevity but there certainly is evidence that low-price ink jet printers (or lasers) are "given" away (low/no gross margin) to drive ink sales. The issue become one of total cost per printed impression over "life time" of machine, not user. They agreed and hence the deal on a new generation machine which will likely have similar problems soon enough. Even worse, inventory of ink I just bought was now useless. Furthermore, I would have to buy new machine. I complained that a $150-200 purchase was negated by poor quality plastic roller the size of a grape. I spoke with senior tech people at HP and they confirm this printer - and many others - are disposable. Should you receive such product and find it unsatisfactory, you may return the product for an exchange or refund.I commented below - earlier. Our Customer Care team will contact you in such cases, to make sure you are informed about the substitution. At such times, reserves the right to use different brands of product as long as they are equal in price, performance and quality to expedite the shipment of your order. Product Substitution Policy Occasionally severe back-orders or other conditions could cause a major delay in the delivery of your order. For complete information please see our Returns Policy. We try to make the return process as easy as possible. Non-defective or damaged product in unopened original packaging (subject to re-stocking fee).The product you bought was defective or damaged.
We will send you a replacement or money back in the following cases: Our OEM and Compatible products are covered by 30-Days money back program.
These cartridges are designed to meet or in some cases even exceed the standards set by the OEM in terms of performance, print quality and page yield.
What is a Compatible Product? A compatible cartridge is a cartridge that is not produced by the Original Equipment Manufacturer (OEM). After that, you must contact the OEM company directly. We will handle all warranty issues within the first 30 days of receiving the product. That warranty will vary depending on which brand you are purchasing, and we recommend that you visit the OEM website for exact specifications. Photosmart Premium TouchSmart Web All-in-OneĪll OEM product comes with a warranty direct from the manufacturer.
HP PHOTOSMART 7515 FIELD REPLACEMENT KIT PLUS
Photosmart Plus e-All-in-One Printer - B210a, Photosmart 5514 e-All-in-One Printer B111h, Photo Smart Premium Fax e-All-in-One C410a,
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